Refund policy

Last updated: October 26, 2026

30-day money-back guarantee

We want you to love your FlyHunter. If you're not happy with your purchase for any reason, you can request a refund within 30 days of the date your order was delivered.

How to request a return or refund

  1. Email us at andresfreites168@gmail.com with your order number and the reason for your request.
  2. We'll reply within 2 business days with the next steps and, if a return is needed, the return address.
  3. Please don't send items back without contacting us first โ€“ packages sent without a return authorization can't be processed.

Damaged, defective or wrong items

If your item arrives damaged, defective or isn't what you ordered, contact us within 30 days of delivery with a photo or short video of the problem. We'll send you a free replacement or a full refund, at your choice. In these cases you don't pay anything for the return.

Changed your mind?

You can return unused items in their original condition and packaging within 30 days of delivery. Return shipping costs for change-of-mind returns are paid by the customer, unless the item was damaged, defective or incorrect.

Refunds

Once we receive and inspect your return (or approve your claim when no return is needed), we'll notify you by email. Approved refunds are issued to your original payment method within 5โ€“10 business days. Your bank or card provider may take a few extra days to show the refund.

Exceptions

  • Items that have been intentionally damaged or modified are not eligible for a refund.
  • Gift cards and sale bundles are refunded at the price you actually paid.

Lost packages

If your order hasn't arrived within 30 days of shipping, contact us and we'll reship it or refund you in full.

Contact

Questions about returns? Email andresfreites168@gmail.com.